"We couldn’t have accomplished our intranet implementation without aurionPro. Their resources and leadership were second to none and their true expertise in ECM was the real driving factor in the successful launch of our program.”
— Lori Robinson, VP Intranet Strategy, Wells Fargo.
When the Wells Fargo Consumer Credit Group was looking to overhaul their intranet to create a suite of tools to improve communication and productivity while enabling world class Customer Service, they turned to aurionPro for help.
A content-driven call center application based on the Vignette platform was the answer. A personalized experience enabled the call center agents to handle calls much more effectively and efficiently.