Delivers pre-integrated solution on Temenos’ flagship offering T24 to enhance engagement through interactive customer communication
26 September, 2016, London, UK
Aurionpro today announced the publication of their customer communication management product suite – Interact DX on the Temenos MarketPlace.
The solution will help build customer engagement into Temonos’ strong core banking product capabilities through an out-of-the-box solution with pre-integrated interactive statements capability. With the advent of digital, customer experience and convenience has gained prime importance. Aurionpro’s Interact DX will enable the communication edge- by creating and delivering unified, personalised and consistent communication across channels along with Temenos’ strong core banking platform – T24.
The aim of the Temenos MarketPlace is to enhance the core offering of Temenos by delivering out-of-the-box, pre-integrated 3rd party solutions that can be leveraged by its customers to differentiate in their business.
Naveen Mehta, EVP and Head of Europe Aurionpro, said, “We are very excited to join MarketPlace initiative from Temenos – a global leader in providing mission critical banking and financial software with our innovative Interact DX – to deliver our customer communication management product suite. We are always exploring ways to provide the next-wave of innovation to the BFSI industry, and this provides a platform for us to reach a great number of financial institutions with cutting edge solutions that enhance customer experience and communication.” He added, “Combining Interact DX, which helps strengthen customer experience by converting static pieces of customer communications like statements and bills into interactive engagements through intuitive features and personalised messaging, with a comprehensive core banking solution will help provide rich and personalised customer experience along with optimised operations.”
Aaron Phethean, Product Director, Temenos MarketPlace, said, “The monthly Bank statement is a direct opportunity to engage with customers so we are delighted to see Aurionpro innovating in this field. Interact DX brings rich analytics, personalisation, white space monetisation and messaging capabilities to statements, so we look forward to seeing what our customers will create with this technology.”
About Temenos MarketPlace
Temenos MarketPlace store provides Temenos customers with access to Temenos certified business apps that are fully integrated with the latest release of the Temenos platform. Business apps are sourced from Temenos partners, fintech providers and innovators and brought to market by Temenos through this leading digital native platform. Temenos MarketPlace offers FinTech companies unique access to the 2000+ Temenos customers, who in aggregate serve more than 500 million individual banking customers. The MarketPlace website brings FinTech providers and financial institutions closer by offering a forum where they can share feedback on existing solutions and exchange ideas. Marketplace is Temenos’ digital store where clients can browse, discover, download and deploy an ever-growing range of apps. These apps are developed by Marketplace providers using more than 11,000 APIs and business events that we make available to them.
Temenos Group AG (SIX: TEMN), headquartered in Geneva, is a market leading software provider, partnering with banks and other financial institutions to transform their businesses and stay ahead of a changing marketplace. Over 2,000 firms across the globe, including 38 of the top 50 banks, rely on Temenos to process the daily transactions of more than 500 million banking customers as well as over USD 5 trillion in assets. Temenos customers are proven to be more profitable than their peers: in the period 2008-2012, they enjoyed on average a 32% higher return on assets, a 42% higher return on equity and an 8.1 percentage point lower cost/income ratio than banks running legacy applications
For more information, visit www.temenos.com .
Aurionpro Solutions (NSE: AURIONPRO) (BSE: 532668) Aurionpro is a global technology solutions leader that helps enterprises accelerate their digital innovation, securely and efficiently. It combines core domain expertise, thought leadership in innovation, security and leverage industry leading IP to deliver tangible business results for global corporations. Employing more than 1,300 domain and technology experts across North America, Asia and Europe.
For more information, visit www.aurionpro.com.
About Interact DX: The Next Generation Customer Communication Management Solution
Aurionpro’s Interact DX is an advanced customer communication product suite that helps build engagement into customer communications through consolidated statements and personalised interactions that are delivered in user-friendly formats across multiple touch points. The solution can be used to create, curate and deliver recurring customer communications like bills, statements and receipts in an interactive format that empowers customer beyond just reading a static bill and or a statement to interacting with it. It creates opportunities to help enterprises increase sales through personalised marketing and reducing overall operational costs.