Insight
Enhance your brand entity with robust customer feedback system
Overview
Insight To Customers Mind & Success
Insight is a consumer intelligence platform that offers a dynamic collection of real-time capabilities for collecting, tracking, and evaluating customer interactions. A customer feedback tool that allows your customers to rapidly reply to your service efforts, therefore improving the customer experience.
What it Provides
A customer intelligence tool delivering the path to customer success
Every employee, sales outlet, product, and service portfolio is a producer of experiences. Monitoring and improving the client experience is a never-ending effort. Our customer feedback system delivers tools that are exact, dependable, and dynamic, allowing you to gain a better understanding of what is on the client’s mind.
Multi-user accounts and multiple surveys
Filter mechanism to omit inconsistent data
Voice based recording and question playback options
Can function in connected and disconnected mode
Create unlimited surveys from templates or custom design survey questionnaires
User identification mechanism
Real-time analytics dashboard
Flexible branding option and extensive reporting
Weightage assignment to feedback sections
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