Digital queue management system, OptiQ is a complete customer experience platform which is designed to differentiate you from your competitors. OptiQ infuses real-time branch analytics and dynamic customer intelligence while providing visibility, insight, and answers for streamlining customer flows.
Combined with Insight, the real-time Customer Feedback System and Experia, the Adaptive Advertising platform, we provide an unrivalled range of touch points that helps in increasing customer retention leading to better customer loyalty.
Increase customer retention
Turn tellers into sellers
Workflow optimization and quality of service
Increase operational efficiency and employee productivity
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