Enhance Your Brand Entity With Robust Customer Feedback System
Insight To Customers Mind & Success
Insight is a consumer intelligence platform that offers a dynamic collection of real-time capabilities for collecting, tracking, and evaluating customer interactions. A customer feedback tool that allows your customers to rapidly reply to your service efforts, therefore improving the customer experience.
A Customer Intelligence Tool Delivering The Path To Customer Success
Every employee, sales outlet, product, and service portfolio is a producer of experiences. Monitoring and improving the client experience is a never-ending effort. Our customer feedback system delivers tools that are exact, dependable, and dynamic, allowing you to gain a better understanding of what is on the client’s mind.
Multi-user accounts and multiple surveys
Can function in connected or disconnected mode
Voice based recording and question playback options
Filter mechanism to omit inconsistent data
User Identification Mechanism
Real-time Analytics Dashboard
Flexible branding option & extensive reporting
Weightage Assignment To Feedback Sections
Create unlimited surveys from templates or custom design survey questionnaires
A Success Story From Our Client
A Leading Bank In Oman Is Using The Insight, Customer Feedback System To Achieve High Customer Satisfaction Levels
The bank was searching for an intelligent tool that would allow them to have a better understanding of their customers’ thoughts. The management team was eager to learn about their customers’ demands and to improve the customer experience by quickly reacting to consumer issues. With Insight, they are better positioned to deliver the proper solutions and assess their staff performance using the Insight customer feedback system, resulting in a better experience.