Seamless Practice Of Smarter Hybrid Cloud Management
Hybrid Cloud Service
Integrated Information Technology Services
Helpdesk Services
- End user Support
- User Access Management
- Antivirus Management
- License Management
- Patch Management
- Printer Management
- Asset Management
Network and Security Services
- N/W design
- N/W Security review
- N/w implementation
- Firewall Management
- Security log monitoring
- Proxy Management
Managed Cloud Services
- Cloud Adoption & Migration
- Cloud Management & Operations
- Cloud Optimization
- Multi Cloud Build and Services
- Public and Private Cloud
- On-Premises/Colocation Services
- DC-DR Resiliency Services
Cloud & Hosting Services
- Application Hosting
- Website Hosting
- Email Hosting
- Load Balancing
- Backup Management
- Auto Scaling
- Database Management
DevOPS and Automation Services
- Build Automation
- Continuous Integration
- Continuous Delivery & Deployment
- Configuration Management
- Orchestration
- Infrastructure as Code
- Prepare roadmap for DevOps
- Deploy DevOps tools
- Microservices
- Continuous monitoring of tools
Server Management Services
- Server Setup & Management
- Patch Management
- Backup Management
- Antivirus Management
- Exchange Server Management
- IAM
- Service Management
- Server Migration
Monitoring Service
- Server Infra
- NW Infra
- App Service
- Logs
- Alert & Vendor coordination
- Antivirus Console
System Integration Service from Functional and Technical Services
Infrastructure Management
Infra Projects / Consulting
Security Consulting
Managed Security Services
Hosting Services
Enterprise Application Management
Plan/ Assess (Consulting)
- Infrastructure/Cloud Consulting (Networks; Security; Storage)
- ITIL & ISMS Assessment
- Enterprise Security Compliance
- DR/BCP Solutions
- Site evaluation for Data Centre project planning.
Design (Consulting)
- Datacenter Design as per Tier requirement.
- Infrastructure/ Server Consolidation
- DR/BCP Design
- NOC/SOC Design
- Helpdesk & Support Center
Manage
- Datacenter /Cloud Management
- Network Management
- Desktop Management
- Server Management
- Security Management
- Application Management
- Hosting
- Service Helpdesk
Implement/ Migrate
- SITC of Datacenter /Cloud Implementation
- Testing & commissioning of Datacenter equipment
- DR/BCP
- Messaging Infrastructure
- Process: BS20001; ITIL
- NOC-Command Center
- Systems Integration (Security; Storage & Network)
ERP/ Application Services
Specializes in ERP solutions among SAP, Oracle, Microsoft and related software technologies.
- Enterprise Resource Planning (ERP)
- System Integration
- Data Migration
- Data Conversion
- Custom Development
- Platform Management
- Instance Maintenance
- Application Servers Conversion and Upgrade assistance
Cybersecurity
Cyber threat intel and monitoring
Business Continuity
Security Program and Strategy
Incident Response Services
Identity and Access Management
Governance, Risk and Compliance
Digital Forensics
Infrastructure Security
Data Security
IT, Government, Defense and Aerospace, Law enforcement, Automotive, Transportation
Life sciences, Banking & Financials, Insurance, Manufacturing, Telecom, Energy
Managed Service – Solution Components Overview
Measurable Results
- Proven Framework to capture and Optimize TCO
- Metrics Capture and Reporting – Dashboards
- Our Commitment to Optimized Support
Delivery Excellence
- Transition Framework (Knowledge Transfer)
- Preventive Culture
- Resource Retention
- Process Optimization
- Cross Training & On-boarding
Portfolio Ownership
- Ongoing Portfolio Health -Transformation & Optimization
- Continuous Improvements
- Business Side Alignment
Dedicated Knowledge Management + Core Support + Flex Capacity
Flexibility
- Tailored Models based on Client’s Business Needs
- Adaptive Metrics
- Right Shoring (Projects)
- Core + Flex Resource Framework
- Demand Management Reviews
Benefits
- Applications Support Core Competency
- Global Solution Capabilities
- Strong Communication, Collaboration & Smarter Execution
- Operational Efficiencies
- Investments in Continuous Improvements
Governance
- Daily, Weekly, Monthly, Quarterly and Annual standard meetings
- Collaboration
- Continuous Improvement opportunity reviews
- Innovation & Value Add opportunity reviews