Business Intelligence And Analytics

Use Data To Enhance Customer Journey With Informed Decision Making

Overview BI

Overview

Turn Customer Touchpoints Into A Data Mine

Aurionpro’s business intelligence (BI) module delivers current insights on each stage of the client experience. We capture massive volumes of data throughout the journey, but data becomes helpful to the organisation only when clear insights can be deduced from it, therefore we deliver the right data at the right time for the right decision making.

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Benefits With Reporting Tools And Dashboard

The Tools Facilitating The New World Order

Making You The Leader In The Competitive Landscape

  • Walk-in analysis
  • Service summary report
  • Ticket detail report
  • Employee productivity report
  • Service time report
  • Month wise or day wise report
  • Wait time report
  • Customer feedback report

Queuing Over Web Benefits

Advanced Features OptiQ Icn 07

Reduce operational cost and increase in revenue per transaction

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Improve operational efficiency and increase productivity

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Know what the customer wants using data and enhance customer experience

ADAPT To Success With Our BI & Analytics Solutions!