Use Data To Enhance Customer Journey With Informed Decision Making
Overview
Turn Customer Touchpoints Into A Data Mine
Aurionpro’s business intelligence (BI) module delivers current insights on each stage of the client experience. We capture massive volumes of data throughout the journey, but data becomes helpful to the organisation only when clear insights can be deduced from it, therefore we deliver the right data at the right time for the right decision making.
Product Video
Benefits With Reporting Tools And Dashboard
The Tools Facilitating The New World Order
Making You The Leader In The Competitive Landscape
- Walk-in analysis
- Service summary report
- Ticket detail report
- Employee productivity report
- Service time report
- Month wise or day wise report
- Wait time report
- Customer feedback report
Queuing Over Web Benefits
Reduce operational cost and increase in revenue per transaction
Improve operational efficiency and increase productivity
Know what the customer wants using data and enhance customer experience