Journeys On The Web
Reduce Lead Time For Customers
Customers can now start their online journey to receive banking services using the Appointment Booking module. This module allows to make a reservation on the website, create a reference number, and create a ticket. Your customers can select a time slot in advance and receive service at a time convenient for them.
Reduce waiting times accurately
Easy integration with different platforms
Analysis & customer journey mapping
Increase staff efficiency using reports and dashboards
Enables you to engage the waiting customers with digital signage
Q-On Web Process Flow
Steps To Customer Journey Enhancement
How It Works?
Queuing Over Web Benefits
Increase in revenue per transaction
Improve operational efficiency and enable efficient staff utilization
Reduce waiting time in queues and enhance customer experience
Making The Future Of Core Banking Digital Ready
Queue Management System
Electronic Queuing System OptiQ empowers an organization to optimize their business by enabling customers and visitors to enter queue by generating a token through different channels such as queuing systems or Token Machines, Web Ticketing, and Mobile App.
Self Service Kiosk
One kiosk solution for multiple industry needs. Iserve serves applications include Interactive Kiosks, Account Opening Kiosk, Cash & Cheque Deposit Kiosk, Debit Card Printing & Issuance Kiosk, Bill Payment Kiosk, Airport Check-in Kiosk, Patient Onboarding, Insurance Kiosk, Governance Kiosk, Sim Card Dispensing & Telecom Kiosk.
Customer Feedback System
Insight is a customer intelligence platform that provides a dynamic set of real-time tools for gathering, tracking, and analyzing customer responses.
Digital Signage Solution
With Experia, managing digital displays and digital menu boards across the enterprise is simplified. Experience benefits of interactive digital signage with the next-generation platform for managing digital signage networks.