Measure And Manage Customer Journey
Advance Telecom Solution
The telecom industry worldwide is dynamic. There is less or no product differentiation in this sector which makes it even more competitive and this is primarily due to an increasing number of people connecting and reconnecting as new applications and cellular services are developed, therefore providing a great customer experience is a necessity.
We enable brands to create an efficient, effective and accurate technique to enhance customer journey management.
Our solutions such as Telecom Kiosks- Bill payment Kiosk, Sim Card Dispensing Kiosk, Product Vending Kiosk and advanced Queue Management System are tailored to fit in the dynamics of the industry and provide with superior experience in the store.
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Process Flow 3600
Making The Future Of Core Banking Digital Ready
Queue Management System
Electronic Queuing System OptiQ empowers an organization to optimize their business by enabling customers and visitors to enter queue by generating a token through different channels such as queuing systems or Token Machines, Web Ticketing, and Mobile App.
Self Service Kiosk
One kiosk solution for multiple industry needs. Iserve serves applications include Interactive Kiosks, Account Opening Kiosk, Cash & Cheque Deposit Kiosk, Debit Card Printing & Issuance Kiosk, Bill Payment Kiosk, Airport Check-in Kiosk, Patient Onboarding, Insurance Kiosk, Governance Kiosk, Sim Card Dispensing & Telecom Kiosk.
Customer Feedback System
Insight is a customer intelligence platform that provides a dynamic set of real-time tools for gathering, tracking, and analyzing customer responses.
Digital Signage Solution
With Experia, managing digital displays and digital menu boards across the enterprise is simplified. Experience benefits of interactive digital signage with the next-generation platform for managing digital signage networks.
Provide personalized customer experince
Reduce customer wait time by 30%
Increases operational efficiency and employee productivity
Increase customer loyalty by 15%